July 22, 2009

Useful links for the Minnesota Digital Summit

Filed under: Government, social networking — kirk @ 10:03 pm

Here, in one place, are the many links I will reference in tomorrow’s talk. If I think of others that would be relevant, I’ll add those later.

Show on map

July 20, 2009

Making everyone in your agency a communicator

Filed under: Government, social networking — kirk @ 9:17 pm

imageThe week is going by pretty fast as I prepare for the GovTech Minnesota Digital Government Summit.

As I’m getting ready to co-present on the use of social media in government, I’ve realized the possibly the best example of how government should engage social media can be found with the Air Force.

Take a look at their publication, New Media and the Air Force. For one thing, the publication is a great primer on many of the terms used in social media. However, the following three observations made in the publication strike me as important when it comes to social media:

  1. The Air Force encourages Airmen to use it.
  2. All Airmen (not just PR folks) are communicators.
  3. If the Air Force doesn’t tell its story, someone else will.

This isn’t just lip service. As David Meerman Scott pointed out in a blog post in 2008, the Air Force is actively engaging and training their staff to use social media. Capt. David Faggard, Chief of Emerging Technology for the Air Force, has even created a handy little flowchart that anyone could use to guide staff on how to engage social media.

One of the big issues government agencies make for not using social media is that they have no available staff. However, look at what the Air Force is doing. They’ve realized that social media depends on individuals with different social networks. Social media is often a personal exchange of information. This means you have to use everyone in your agency.

The key is training them on what social media is and how they can use it. Then empower them to use it.

Why isn’t government on Youtube?

Filed under: Government, social networking — kirk @ 8:21 am

Actually, many government agencies are. This week I’ll share what I know about government agencies using social media such as Youtube, Facebook and Twitter as I finish preparations for the upcoming GovTech Minnesota Digital Government Summit.

As I’m preparing, however, you might be able to help. If you’re in government and you don’t think you’re using social media as much as you might……why? What are the main hurdles standing in your way?

Hurdles I’ve heard include:

  • We don’t have staff who we can dedicate to it.
  • It’s too expensive to develop.
  • It’s a security risk.
  • We don’t want our agency to get into social media (because we don’t know alot about it, can’t control it, etc.)
  • Our Internet use policies won’t allow us.

Drop me a line or add a comment if you have additional ones or if you think one of the above is particularly significant.

Show on map

March 7, 2009

Use Twitter to create a straw poll

Filed under: Government, social networking, twitter — kirk @ 9:53 am

poll Twitter is now getting enough traction that people are finding some pretty good uses for it.

One contender is to run an informal straw poll.

One site that can help you do this is

The system interfaces with the Twitter api so that you an create a poll and send folks to that poll via Twitter. The poll not only keeps track of the breakdown of your poll but also provides for comments as each person responds.

Here is a sample poll I built in less than a minute.

March 6, 2009

Missouri pops up in Google’s Moderator

Filed under: Government, social networking — kirk @ 8:08 pm

Back in Sept. of 2008, Google launched the Google Moderator. What does Google Moderator do? When Google has tech talks or company-wide meetings, it lets anyone ask a question and then people can vote up the questions that they’d like answered.

The launch in September opened that to a larger audience and, thus, larger set of questions. Anyone can submit questions to be voted on. It also appears that you can target locations (like the state of Missouri, example) for viewers.

moderator So, I open Moderator and see that the second question listed is, “How Can We Eliminate Wasteful Spending?” I click there and find Senator Claire McCaskill. Senator McCaskill’s question has gotten voted high enough that it’s showing up (at least on this Missourian’s page) at one of the top 5 questions.

I’m still learning about Moderator myself, but it seems that it certainly has potential to help government officials and agencies learn what questions interest the public.


February 24, 2009

Portland’s Twisitor center

Filed under: Government, social networking, twitter — kirk @ 8:30 am has a great article on Portland Oregon’s use of Twitter.
Portland is the first U.S. city to launch an official “Twisitor Center.” This Twitter channel connects travelers with those who can answer their questions and help plan their trips.

Yet another example of how government is using Twitter.

Show on map

June 8, 2008

Twitter and government (or…something else on the Web we’re not doing)

Filed under: Government, Collaboration, social networking — kirk @ 9:30 am

By ‘we’ I mean government in general. What the heck is twitter?

It’s ‘micro-blogging’ and it’s getting traction. Check out this short post by Joshua Bullock at sumtingnu. You can also see what he’s up to during the day (via Twitter) here:
Want to start? Go to

So how can it help government? Some ideas are:

  • Getting a person to twitter about their workday for education (e.g., what is a fireman’s day like?)
  • Fast collaboration (e.g., what are the members of my team doing today?)
  • Digging people out of the woodwork to help you do your job (In Joshua’s experience, he’s already run into several new Web tools and resources from people responding to his ‘tweets’ (a Twitter post…yeah, I know…).
  • Jeff Davis suggests epetitions.

So are any government agencies tweeting? The Free Government Information blog lists several — including the FBI and Nasa….oh, and the British government (man, they kick our butts with social media).

Hmm..odd sidenote….who actually wrote this article? I’ve got two people claiming credit for it I think:

[Note: the folks at FGI cleared up for…same person..just cross posted…see the comments]

June 5, 2008

Government: less Web pages; more Web services

Filed under: Government, Missouri Mapping Project, social networking — kirk @ 8:40 am

Check out the recent article on ars technica. It discusses a new paper from researchers at Princeton University. David Robinson, Harlan Yu, William Zeller, and Ed Felten, all of Princeton’s Information Technology Policy Center, suggest that government officials focus less (much less) on developing usable web sites, and instead focus (much more) on providing raw public data such as regulatory decisions.


A number of reasons. The public sector has many developers and resources to develop innovative Web sites. While a government committee may spend weeks debating on what color icons to put on Web page, an individual can build a googlemap everyone can use in an evening. But individuals can only do this if they have access to the data.

We already know that good Web development means splitting out presentation, business logic and data access. We build applications that call Web services to access data. Then we post that information in xhtml pages that are styled with CSS. Why not build the Web services so they are exposed to the public? Then, anyone can access them.

‘Wait!’ You may say. ‘Our Web services are behind a firewall. We don’t want to punch a hole in our firewall.’ Fair enough..and you don’t have to. Consider this:

Many of us want to use AJAX in our Web pages. These AJAX pages must sit on a public accessible server (or else the public can’t get to them). AJAX pages require javascript to grab data for dynamic updates. Javascript cannot make calls to data services that are not on the same server as the javascript. This means that if you want AJAX in your application, you’ll need to have some sort of public Web service. In MDC development, we’re calling it a ‘proxy service’ (following the lead of Jeremy Keith of ‘Bulletproof AJAX‘ fame). This proxy service is a public accessible application that turns around and calls your real Web service that is behind the firewall. If you want to use AJAX for the public, this is how you’ll have to do it.

But if you’re doing this, anyone in the public can call that same application (because it’s on the public facing server). Poof! You’ve got a public facing Web service.

In short, building public facing Web services is something you’ll have to do to build AJAX pages. So why not develop a strategy now for figuring out how to make your data available to the public?

And why stop there? Why not have Missouri government foster an environment that encourages the public to access and mashup our data? I mean, what good is public facing data if no one knows it’s there?

In the United Kingdom, a non-profit group has joined forces with government to create the Ideal Government prize competition. To win the prize, individuals or groups in the public hacked government data with a free online map, and sent a short description and a link to Ideal Government contest. Entrants showed what’s possible in terms of locating public-sector data (schools, crimes, hazardous waste dumps, high-spending councils, whatever) on maps as easy to use as Google. All this was done by simply having government release access to its data. This group is even going further by actively engaging the public in government with
Missouri could encourage such use of it’s data if it simply listed all agency data feeds. In fact, if Missouri government knew of all its existing data feeds, we could probably improve our own state and agency Web sites (by accessing feeds of other agencies). For more on this idea, see my posts on the Missouri Mapping Project.

In the next fiscal year, our development team here at MDC are going to be piloting these sorts of public Web services to expose information on our public conservation areas, job openings, area regulations, and available publications (we’re already releasing RSS feeds of our news in coordination with several other state agencies to present news on the Missouri state portal.)

For all this to work, then government needs to do the following:

  1. Build public facing Web services
  2. Make the URL to these services a permalink (i.e., a URL that will never change)
  3. Make the public aware of this service (and encourage it)

So…how can we make this happen in Missouri?
As a final note, see what Utah government is already doing in this area by checking out David Fletcher’s blog.

April 22, 2008

Power Up 2008 Conference: notes

Filed under: blogging, accessibility, social networking — kirk @ 9:43 am

RSS feed readers: What they are and how you can use em.
Josh is doing a great job presenting and I’m busy writing this post via my Blackberry while he’s finishing up the presentation. Turn out is great. We’ve got about 40 here.

Some links to help you get blogging or using other social media:
Before you blog checklist

DMD presentation: The case for social media in government

I also came across Kevin O’keefe’s do’s and don’ts on company blogging, which provides a nice checklist to those getting ready to create a policy.

when to begin

April 21, 2008

Social media and accessibility

Filed under: Uncategorized, Government, accessibility, social networking — kirk @ 9:49 am

The Power Up conference logoYes, I’m back after a long spell away from the blog. Today I and Joshua Bullock are polishing off a presentation we’re going to be doing at the Power Up 2008 conference and expo: A conference on Missouri assistive technology.

I will be presenting on why organizations should even be interested in social media. I’ve pulled out the old presentation I did back in June 0f 2007 and realize just how far everything has come in the past year. I’ve changed many references about how people may be using social media to definite statements (e.g., your employees are using social media now)

Joshua Bullock is a great Web designer I work with at the Missouri Dept. of Conservation. He’s one of the best Web designers I’ve worked with when it comes to CSS, XHTML and all things related.

Joshua is going to be covering the accessibility side of things when it comes to using social media tools like Wordpress, and Drupal. He’s come across an interesting observation. While these new Web 2.0 tools are great at presenting XHTML strict and 508 compliant pages to the people who read the pages these tools produce, they aren’t as great when it comes to compliant backend pages. Josh has more on his blog.

The conclusion? I’m thinking here again we have a situation where developers are so busy thinking of how the public uses their tools that they forget that employees or internal content developers may also need assistive technology.

Look for another post on the presentation as well as links relevant to the presentation.

Show on map

Powered by WordPress

cipro for uti prevention viagra quanto costa farmacia clomid e gonfiore addominale tabella cibi coumadin cialis e cigarette coumadin mestruazioni diflucan per 10 giorni albendazole assistance program traduzione versione greco cimone sconfigge i persiani a cipro femara compresse effetti collaterali celebrex farmaco effetti indesiderati augmentin modalità di assunzione volo roma cipro offerte risperdal avec alcool acquistare viagra contrassegno pulmicort und atrovent chi prende cymbalta finasteride x capelli meclizine norovirus olimpiadi 2012 viagra dosage risperdal gouttes caravane caravelair allegra 486 occasion salle allegra laval tegretol vidal posologie altace cost cilostazol aspirin allergy allegra efeito colateral effetti collaterali viagra e alcol colchicine bij pericarditis plavix grupo farmacologico accion farmacologica de bactrim risperdal pagine sanitarie cipro coste ventolin gatos naltrexone effetti collaterali feldene gel posologia escitalopram e dieta cialis generico italia farmacia cipro meteo gennaio nome generico do medicamento lasix protonix clostridium difficile alberghi a nicosia cipro maxalt foglietto illustrativo levitra mal di stomaco differin 0 3 gel com 30 gramas il viagra a cosa serve benzac principio ativo ampio danazol escitalopram tag voltaren images nizoral shampoo perioral dermatitis allegra d 240 mg diflucan mal di stomaco allegra gucci foto quando usare il voltaren quando utilizzare il cialis zyprexa composizione in quanto tempo fa effetto propecia gravidanza grazie a clomid farmaci antivirali aciclovir vermox sciroppo quanto costa diltiazem farmacocinetica pdf acquisto cialis generico in farmacia triamcinolone acetonide appropriate for cold sore levitra porto alegre epilim lamictal bipolar cipro tel no roma cipro ore di volo provera racuna societe generale taxotere prednisone prostate cancer diltiazem gatto spiagge limassol cipro strattera sobredosis voltaren resinat bei ms metronidazole allergy tinidazole acquistare viagra originale sospensione coumadin colonscopia lasix ci vuole la ricetta placche alla gola bactrim procardia and prenatal vitamins allegra amazon com prise de risperdal rocaltrol pi spiaggia nissi beach cipro moduretic tem generico differenza tra coumadin e sintrom miconazole versus diflucan trazodone alcohol liver viagra na farmacia propranolol feocromocitoma inderalici 10 mg propranolol proventil pneumonia trandate effet secondaire prednisone diabete cialis senza ricetta in svizzera furosemide doc principio attivo risperdal principio ativo cialis lilly miglior prezzo atrovent ventilan soro interazione coumadin e farmaci strattera och concerta viagra meccanismo cialis non funziona sempre lasix farmacocinetica y farmacodinamia triamcinolone acetonide sigma voltaren e cannabis principali città di cipro primo ciclo di clomid incinta topamax sonnolenza trade name meclizine india clomid acquisto on line quando il levitra non funziona zoloft allucinazioni ventolin quando usarlo ancona cipro allegra d dosage aciclovir antibiotico voltaren ndc code quanto costa il viagra in farmacia yahoo fisiocrem o voltaren finasteride linea frontale metoprolol succinate to carvedilol conversion intervento cataratta e coumadin sovradosaggio di furosemide dove comprare finpecia epilim and voltaren prandin generic launch allegra tecnologia ltda quanto costa abilify viagra nombre generico peru diflucan 100 mg per 10 giorni tau viaggi cipro benzac gel risultati benzac persol pernox varicella aciclovir bambini la costa allegra ficha farmacologica de cytotec il clomid quando fa effetto viagra cialis levitra costi effetti collaterali da femara prednisone clostridium difficile vacanze cipro pagina 1 voltaren gel recall 2013 escitalopram oxalate ip monograph risultati finasteride capelli voltaren dolo liquid 25 finasteride fa diventare sterili tardive dystonia abilify voltaren opiat tri glide vs tricor clopidogrel aspirina infarto miocardio trandate dosaggio ev o que significa provera provera postpaid racuna u mts allergico augmentin cipro monti troodos remedio propranolol 10mg aciclovir sospensione posologia equivalente di cardura metoclopramide nel cane rocaltrol capsulas solian et risperdal il lasix è un diuretico viagra a 75 anni albendazole echinococcose alveolaire viagra 25 mg durata gissi trial lisinopril quanto costa viagra generico in farmacia uso prolungato augmentin propranolol og stress lasix prima o dopo i pasti zoloft e impotenza escitalopram oxalato interacciones diflucan prontuario farmaceutico cymbalta 60 prezzo schadet viagra potenz cialis dauerlatte prometrium ovuli a cosa serve perrigo triamcinolone acetonide ointment price lamisil effetti collaterali voltaren grippe acquistare xenical online meglio coumadin o cardioaspirina cozaar oral suspension bactrim forte confezione coumadin e il caldo dostinex durante il ciclo differin vitamin c lamisil miconazole che effetto fa il viagra sulle donne allegra varron risperdal consta 100mg da vedere a cipro allegra saenz coleman cipro prezzi vita lamisil dosage for tinea versicolor triamcinolone fluorinated zetia scheda tecnica tenormin posologia zoloft dolori muscolari trazodone missed period muscoril interazioni coumadin provera 10 days no period lotrisone alternatives is trazodone a serotonin inhibitor viagra e cardiopatici augmentin sospensione preparazione costo del viagra en colombia escitalopram metoclopramide quando devo prendere il cialis lasix farmacodinamica prednisolone aspirine augmentin sciroppo fuori frigo depo provera scar tissue cipro ricette medicamento similar ao orlistat cardura e cataratta tui allegra schiffsreisen cipro prezzi ristoranti micardis fda approval mestinon generic name provera period delay quando torna il ciclo dopo dostinex voltaren per dolori cervicali triamcinolone acetonide nystatin gramicidin neomycin ventolin spray a cosa serve medicamento diovan amlo per il vermox ci vuole la ricetta il dosaggio lasix per un cane sindrome da sospensione di zoloft guanfacine and risperdal viagra precio farmacia peru generico do remedio motilium voltaren psoriasis differin gel 0.3 precio colombia mestinon interazioni albendazole in cats metformin or gliclazide medicament gastro motilium zoloft per disturbi alimentari allegra calciatore napoli effetti collaterali del farmaco avodart cipro vacanza per giovani voltaren supposte foglio illustrativo rischi del viagra viagra cialis levitra differenza maniatis chloramphenicol metoprolol succinate 200 mg er che funzioni ha il viagra nizoral shampoo effetti collaterali clomid dolori ovaie prometrium pill color augmentin compresse dosaggio bambini edmondo allegra clarinet anafranil e ciclo mestruale quanto costa cialis 10 voltaren sr ne demek qui prend du abilify aerosoli ventolin flixotide effetti collaterali muscoril e voltaren cipro lapta intranasal triamcinolone acetonide augmentin compresse rivestite con film triamcinolone cream insomnia cat costa o pastila viagra in farmacie provera przy menopauzie compazine suppositories dose a quoi sert kamagra stosa allegra prezzo voltaren gel priser proventil accion bateria tramontina allegra propecia effetti collaterali gravidanza antibiotico augmentin senza ricetta rocaltrol principio attivo cappra viagra effetti collaterali del farmaco zoloft voltaren cepici za bebe confezioni viagra 100 mg risperdal accion terapeutica provera fabrizio srl bula medicamento trileptal allegra fiorino teatro alfieri torino la vedova allegra rosuvastatin pravastatin conversion cialis zoll strafe posologie allopurinol chien wellbutrin farmaco nuovo benzac cicatrices finasteride pregnenolone augmentin effetti collaterali nel cane metoprolol succinate er epocrates solo affitti roma cipro comprar viagra generico contrareembolso triamcinolone tinea versicolor cipro diverticulitis dose lybrido viagra per le donne pubblicità viagra bicicletta carta identità con timbro cipro quanti follicoli si producono con clomid viagra ingles vermox per i vermi voltaren 75 mg/3ml soluzione iniettabile per uso intramuscolare prezzi cialis e viagra triamcinolone crvo prevacid solutab cost allegra lanzi ventolin per tosse secca cialis meglio del viagra augmentin sciroppo bambini dose voltaren vomiting rome metro cipro alimenti adatti per coumadin il voltaren è mutuabile rocaltrol 0 25 prezzo zyprexa 5 mg effetti collaterali come comprare del viagra cymbalta dipendenza strattera cz vermox prevenzione effetti positivi del seroquel indikasi combivent nebulizer voli genova cipro se diflucan non funziona aciclovir 800 mg lazar costo del viagra en lima cytotec solo me dio diarrea cipro antibiotic chlamydia dulcolax compresse effetto nizoral 2 shampoo funziona voltaren occhio allegra alergias voltaren emulgel 100 mg garsoniera de inchiriat in calan flomax supposte pediatriche voltaren arthrotec nifedipine procardia diflucan cura la cistite come si prende lo zoloft perdite di sangue dopo clomid generico depo provera 150 cucine stosa allegra colori atralin vs generic tretinoin uso viagra donne allegra d quantity prescription voltaren 75 molusco contagioso tratamento aciclovir propranolol e colesterol mappa cipro garmin cialis tra giovani ventolin aerozol chpl retin a differin benzac pantip zoloft causa impotenza triamcinolone 0.1 cream 15gm amiodarona diltiazem qual'è la moneta di cipro quanto diflucan per candida strattera slow cognitive tempo dipyridamole scintigraphie metoprolol e hidroclorotiazida teatro verdi firenze la vedova allegra viagra brescia ventolin atrovent pulmicort xenical acquisto lo zoloft è uno psicofarmaco diflucan e antibiotico seroquel in gocce ipertrofia prostatica cura con cialis commenti su orlistat propecia a giorni alterni funziona cerotti di voltaren mappa cipro nord anafranil disturbi sessuali allegra canessa coltrax voltaren dosis propranolol in upper gi bleed simili viagra senza ricetta risperdal consta 50 mg τιμη levitra giudizi prezzo viagra generico pastile anti fumat zyban cipro duration prostatitis effetti collaterali farmaci zetia bactrim forte per cistite arcoxia 120 mg indicazioni levitra e cardiopatie depo provera positive pregnancy test clomid come usarlo propranolol local anaesthetic avis noleggio cipro viagra canottaggio riseria provera santhia che cos'è il kamagra peyronie e cialis j'ai arreter le risperdal frasi ironiche sul viagra paroxetine in combinatie met ritalin pyridium bula posologia dulcolax pastile pret viagra 16 anni finasteride effetti sulle donne propranolol gegen trauma diovan pharmacologic class acquisto tadacip cisti ovarica dopo clomid lasix per crisi ipertensiva voltaren pastiglie per quanti giorni viagra o viagra generico pivampicillin vs ampicillin cialis generico con ricetta medica costo de augmentin suspension propranolol and flunarizine in migraine pastiglie di voltaren effetti indesiderati nizoral shampoo meglio clomid o fostimon klavocin i voltaren diltiazem iv to po conversion meclizine percocet voltaren pastiglie per cervicale alternativa de viagra chile farmacia fischel cytotec cialis 5 mg crea dipendenza echantillon gratuit voltaren tinea versicolor lamisil feldene e voltaren insieme thuoc triamcinolone acetonide cream si perdoret viagra difference entre motilium primperan propranolol er 80 mg cap rou escitalopram 10 mg cena suprax effetti collaterali augmentin per cistite in allattamento dipyridamole aspirin combination vino rosso viagra propranolol carvedilol foglietto illustrativo levitra 20 mg escitalopram pharma investi tegretol bipolar ii zithromax in quanto tempo fa effetto caravane allegra 475 overdose di seroquel voltaren cerotti prezzi levitra generico in contrassegno triamcinolone ulcerative colitis arcoxia 90 mg antinfiammatorio metoclopramide fda approval date seroquel tödliche dosis acquistare viagra legalmente voltaren gel modna kuca allegra leggende di cipro chibro proscar vente quante compresse di diflucan zoloft per tutta la gravidanza diovan pics plavix interazioni farmaci voltaren gel for knee tendonitis comprare cialis on line in italia amoxil contre indication flomax mal di gola prezzo voltaren topical 1 co diovan precio levitra e dipendenza risperdal y lorazepam risperdal consta 12.5 effet secondaire aldara creme cialis generico forum al femminile acquisto viagra italia metoprolol contraindicatii lo zoloft fa cadere i capelli eczema triamcinolone acetonide ointment engravidei com clomid e utrogestan come sospendere lamictal foto trattamento finasteride associazione amici grotta remeron ventolin posologie babyhaler diovan 160 mg posologia differenza tra acyclovir or zovirax finasteride minoxidil costi differin scheda tecnica costo motrin pediatrico ventolin prescrizione medica metoprolol succ ret 95 mg cipro oral to iv conversion cytotec prezzo in farmacia voltaren forte temperatura viagra gegen cialis modalita d'uso cialis zestril e impotenza metoprolol ne ilacı lioresal torrinomedica cialis eruzioni cutanee precio del differin a cosa serve il plavix 75 mg clomid quando prendere via cipro 104 roma cipro è ancora divisa perchè cialis non ha funzionato carvedilol coreg generic dulcolax laxative pregnant